Crisis Management
Fast, coordinated crisis response that keeps your message consistent and controls the narrative.
The first hours decide the story.
When something breaks — for a brand, an organisation or an individual — the first few hours set the shape of the story. We move within them: assess, agree a position, and communicate constantly so every channel is saying the same thing.
Most reputational damage compounds through inconsistency and silence, not the original event. A single controlled message, delivered quickly to the right people, is almost always the difference.
The outcome One clear message, moving as fast as the story does.
What’s included.
Every engagement is scoped in writing before it starts — this is what the work covers.
Immediate response
Assessment and a holding position within hours, not days.
Message control
One agreed line across media, partners, staff and social — no contradictions.
Media & stakeholder liaison
We deal with the press and the partners so the individual or team does not have to.
Recovery planning
What comes after the news cycle — rebuilding the position deliberately.
Four steps, one point of contact.
Brief
The objective, the audience, the budget and the timings. One point of contact from our side.
Scope
What we will do, what you will get and what it costs — agreed in writing before work starts.
Deliver
Executed by our team, coordinated end to end, with you kept across every decision that matters.
Report
Measured against the objective you set at the brief — not vanity numbers.
Typically engaged by.
- Brands facing a partnership or talent issue that is about to become public.
- Clubs and organisations managing an incident involving an athlete or official.
- Individuals whose reputation is under immediate public pressure.
Before you enquire.
How quickly can you engage?
Call 0419 719 792. Crisis work is triaged ahead of everything else — email is the wrong channel for this.
Do you work with individuals as well as brands?
Yes. Athletes, media personalities and public figures, including people we do not otherwise represent.
What if the story is already running?
It is still worth calling. Controlling the second and third day of a story is often more decisive than the first.
Often engaged together.
Most briefs touch more than one service. Bring us in for one, or the full partnership.
All Services →PR & Relationship Management
Coverage that builds on itself, and a media network that answers your call.
Brand Identity & Strategy
A brand that stands for something specific — and looks the part — before it spends.
Social Media Management
Social measured in commercial return, with the numbers to prove it.